Privacy Policy for usaotc.com

Effective Date: June 22, 2025

At usaotc.com ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, usaotc.com (the "Site"), or make a purchase. By using our Site, you agree to the terms of this Privacy Policy. If you disagree, please do not use the Site.

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our Site.

a. Information You Provide

• Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment information (e.g., credit card details).
• Communications: If you contact our customer service team or subscribe to our newsletter, we collect the information you provide, such as your email address or feedback.
• Account Details: If you create an account, we collect your username, password, and any preferences you set.

b. Information Automatically Collected

• Usage Data: We collect information about your interactions with the Site, such as pages visited, products viewed, time spent on the Site, and your IP address.
• Device Information: We collect details about the device and browser you use, including device type, operating system, and browser version.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on the Site, personalize your experience, and analyze trends. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and payment processing.
• Communicate with you about your account, orders, or customer service inquiries.
• Send you promotional emails, newsletters, or offers (you can opt out at any time).
• Improve our Site, products, and services by analyzing user behavior and preferences.
• Prevent fraud, enforce our Terms of Service, and comply with legal obligations.
• Personalize your experience, such as recommending products based on your browsing history.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate the Site, process payments, ship orders, or provide analytics (e.g., payment processors, shipping companies, or cloud hosting providers). These providers are contractually obligated to protect your information.
• Legal Compliance: If required by law, we may disclose your information to comply with legal processes, such as subpoenas, court orders, or government requests.
• Business Transfers: If we merge, acquire, or sell parts of our business, your information may be transferred as part of the transaction, but we will notify you if this occurs.

4. Your Choices

• Account Information: You can update or delete your account information by logging into your account or contacting us at info@usaotc.com
• Marketing Communications: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email or contacting us.
• Cookies: You can disable cookies through your browser settings, but this may affect the functionality of the Site.

5. Data Security

We implement reasonable security measures, such as encryption and secure socket layer (SSL) technology, to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt out of certain data sharing or marketing communications.

To exercise these rights, contact us at info@usaotc.com We will respond within the timeframes required by applicable law (e.g., 30 days under some U.S. state laws).

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. Contact us if you believe we have inadvertently collected information from a child under 13.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect, use, or disclose.
• Right to Delete: Request deletion of your personal information, subject to exceptions.
• Right to Opt-Out: Opt out of the sale of your personal information (we do not sell your information).
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To make a request, contact us at info@usaotc.com. We may verify your identity before processing your request.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site with a revised effective date. Please review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@usaotc.com

Mailing Address:
USAOTC
7250 W 24th Ave STE 19

Hialeah, Fl 33016

Thank you for trusting usaotc.com with your information. We are committed to protecting your privacy and providing a secure shopping experience.